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Post-Service Information

Everything you need to know after receiving your order

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Tailors Chalk

To achieve precise placement and clean alignment, temporary tailor’s chalk markings may be used during production. These markings are a standard part of the manufacturing process and are not permanent. They will wash out with normal laundering. Removal requires soap, garments are not washed in-house prior to pickup or delivery.

Topping Stabilizer

For textured or plush fabrics, a water-soluble topper is used to prevent stitches from sinking into the material and to ensure a clean, crisp finish. Most of the topper is removed using a light water mist and blotting process; however, small plastic-like remnants may still be visible upon receipt. This is normal and will fully dissolve with water or wash out during laundering.

Laundering Instructions

Following the instructions below will help ensure lasting quality wash after wash

Embroidery

  • Wash in cold water on a gentle cycle

  • Avoid bleach when possible

  • Air dry or tumble dry on low heat for high density logos/designs

  • Iron on the reverse side if needed

Direct to Film

  • Wash inside out in cold water

  • Use a gentle cycle

  • Avoid bleach

  • Air dry or tumble dry on low heat

  • Iron inside out on low heat

* Do NOT wash within first 24 hours 

Screen Print

  • Wash inside out in cold water

  • Use a gentle cycle

  • Avoid bleach and fabric softeners

  • Tumble dry on low or air dry

  • Iron inside out on a low setting if necessary

Heat Transfer Vinyl

  • Wash inside out in cold water

  • Use a gentle cycle

  • Do not bleach

  • Tumble dry on low heat or air dry

  • Iron inside out on low heat if necessary, avoiding direct contact with the HTV

* Do NOT wash within first 24 hours 

Sublimation

  • Wash in cold water

  • Use a mild detergent

  • Do not use bleach

  • Tumble dry on low or air dry

  • Do not iron directly on the printed area

* Do NOT wash within first 24 hours 

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